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  • Bloom Senior Home Care

FAQ’s

Frequently Asked Questions

What type of care does Bloom provide?
We provide non-medical home care services tailored to each client’s needs. This includes personal care, companionship, meal preparation, light housekeeping, transportation, and social engagement — all designed to help your loved one live safely and comfortably at home.
Yes. All caregivers receive comprehensive training before working with clients. They are skilled in personal care, safety, communication, and building trust with seniors. Ongoing training ensures they stay current with best practices.
We consider personality, experience, and specific care needs. A meet-and-greet is encouraged so families and clients feel comfortable. If it’s not the right fit, we quickly assign a different caregiver.
Absolutely. Caregivers follow personalized meal plans based on dietary restrictions, preferences, or cultural foods. Any issues or adjustments are communicated promptly to the family.
Caregivers are trained in patience, gentle encouragement, and trust-building techniques. Care can start with small tasks and gradually increase as your loved one becomes comfortable.
If a caregiver is unavailable, we notify you immediately and arrange for a qualified replacement. You’ll never be left wondering if someone will show up.
Yes. Care needs can change over time. You can increase or decrease hours, add extra days, or adjust shift lengths. We just ask for as much notice as possible to coordinate staffing.
Families can choose their preferred communication method: text updates, phone calls, or written notes. You’ll know what happened each visit, what tasks were completed, and any changes in your loved one’s condition.
Yes. Companionship is just as important as physical care. Caregivers engage in conversation, games, hobbies, and outings to reduce isolation and enhance quality of life.

Yes. Caregivers are trained in dementia-friendly care techniques, including strategies to reduce confusion, agitation, and anxiety while promoting independence and dignity.

Special Technique – Validation Technique:
Instead of correcting a confused statement, caregivers acknowledge the client’s feelings and gently redirect.
Example:

– Client: “I need to go to work now!”
– Caregiver: “I understand you feel ready for work. Let’s have some coffee together and then we can look at today’s schedule.”

Caregivers are trained to identify hazards, prevent falls, and respond to emergencies. Each client’s environment is assessed, and recommendations are provided to make the home as safe as possible.
Yes. We offer care mornings, evenings, weekends, and overnight if needed. Schedules are tailored to your family’s routine and client needs.
Bloom operates on a private-pay basis. Some long-term care insurance policies may reimburse costs. We help families review coverage and understand options.
We follow strict confidentiality policies. Caregivers are trained to protect client privacy, and all personal information is securely stored.
We grow with your family. Care plans are flexible, so if more hours or additional services are needed, we adapt quickly to provide the right support.
We are hands-on, local, and family-focused. Families interact directly with the owner and management, not a call center. Every decision is made with your loved one’s comfort, safety, and dignity in mind.
Yes. Caregivers can drive clients to appointments, pick up groceries, or run other errands as part of their assigned duties — always following your instructions and safety guidelines.
Caregivers are trained to respond calmly and efficiently. They contact emergency services if needed and immediately notify the family and management.
Caregivers are assigned schedules to ensure focused attention on each client. We avoid overloading caregivers, so your loved one gets consistent, high-quality care.
We aim to begin services as soon as possible, often within days of the initial consultation, depending on caregiver availability and client needs.
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